To ensure our products meet all the standard specifications, during the packaging procedure all items are carefully checked by our Quality Control Department. Whenever any damage occurs, the customer must report the event via e-mail (info@bellonistudio.net), enclosing a suitable number of photos to illustrate the entity of the damage. Belloni s.r.l. will process your report and contact you to handle the problem. The shipping process will rely on specialists in the delivery of furniture, and we will include a shipping warranty. We kindly request you to check the packaging carefully as soon as it is delivered, and In the event you notice any type of flaws, to take some pictures of the damaged parts and to report the issue in the delivery paperwork.